Lead Product Manager

**About TP

Connects**

TP

Connects (TPC) is a leading SaaS Travel Technology company headquartered in Dubai, UAE. Since our founding in 2014, we have been at the forefront of revolutionizing airline retailing and distribution, empowering airlines and travel agencies to offer seamless booking and servicing experiences with dynamic personalization capabilities. We are proud to support the industry’s shift toward Modern Airline Retailing through solutions built on IATA’s New Distribution Capability (NDC) and legacy-free Offers and Orders. Our mission is to deliver flexible, innovative technology that adds value and accelerates time to market, free from the limitations of legacy systems.

Key Responsibilities

Strategy & Vision

• Define and own the product vision and multi-quarter roadmap for IATA NDC capabilities in the Astra NDC platform, communicating it persuasively to stakeholders, partners, and customers.
• Translate airline and distribution partner needs including: offer creation and distribution, shopping and pricing flows, order creation, servicing, and channel integration into a coherent, prioritised product strategy.
• Conduct market research and competitive analysis across airline retailing platforms, NDC solutions, aggregators, airline distribution channels, and emerging retailing technologies to identify opportunities and validate feature viability.
• Monitor evolving IATA NDC standards, airline retailing practices, distribution models, and industry adoption trends, and factor these into product direction.

Discovery & Delivery

• Lead refinement of new NDC features and enhancements, ensuring input from airline partners, distribution partners, commercial teams, and engineering.
• Define clear product requirements, acceptance criteria, and expected outcomes with measurable success indicators tied to airline and distribution partner use cases and relevant NDC standards.
• Own and maintain a prioritised backlog, balancing strategic initiatives, standards evolution, customer commitments, and delivery capacity.
• Drive delivery of Minimum Viable Products (MVPs) and Minimum Marketable Features (MMFs) that generate measurable value for airlines and their distribution partners.
• Ensure developed features meet defined acceptance criteria, interoperability expectations, and business objectives before release.

Insights & Continuous Improvement

• Validate product success through customer feedback, integration performance, adoption metrics, and business outcomes — tracking how airlines and distribution partners use NDC capabilities, not just whether features shipped.
• Identify opportunities for continuous improvement based on airline and partner feedback, implementation learnings, industry developments, and changing distribution needs.

Leadership & Collaboration

• Act as the domain authority for Astra NDC product team, mentoring colleagues and accelerating collective understanding of the ecosystem.
• Contribute to cross-functional initiatives, helping engineering, commercial, implementation, and operations teams understand NDC workflows, standards-driven requirements, and integrations considerations and their implications on platform decisions.
• Build and maintain strong relationships with key airline and distribution-partner stakeholders, serving as a trusted product partner rather than just a requirements gatherer.

Why Join Us

You will play a pivotal role in shaping how airline travel is distributed and retailed — working at the cutting edge of evolving airline distribution standards and modern airline retailing, alongside industry-leading partners, in a team that values ownership, curiosity, and impact. If you have spent your career in airline distribution and are ready to channel that expertise into building the platform that modernizes it, we would love to hear from you.