Junior IT Engineer
MACROBOND FINANCIAL POLSKA SP. Z O.O.
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Hybrid
Junior
Szczecin
Expires Nov 21, 2026
12 days ago
In short
Junior IT Engineer (Hybrid) in Szczecin. Responsibilities include IT support tickets, hardware/software troubleshooting, user training, and system maintenance. Requires 1-2 years of IT support experience, Windows/M365 knowledge, and English B2. Offers private healthcare, sport benefits, and a language learning platform.
AI-written summary based on the listing content.
Technologies we use
About the project
Your responsibilities
- Respond to and resolve basic internal IT support tickets.
- Provide user support in person, by phone, or via remote access.
- Diagnose issues related to computer software, peripherals, and hardware.
- Run software diagnostic tools and physically inspect hardware systems.
- Guide users through basic troubleshooting and problem‑solving processes.
- Provide basic computer and system usage training to employees.
- Install, upgrade, and maintain hardware and software, ensuring systems remain up to date.
- Write and maintain basic training manuals and user documentation.
- Set up computers and IT access for new employees.
- Support ongoing projects within IT Internal Services and other departments.
- Assist administrative teams with technical and non‑IT technical issues when required.
- Apply IT security and data privacy principles in daily work.
- Cooperate with all internal departments and third‑party providers.
- Work effectively under pressure and within an agile working environment.
Our requirements
- 1-2 years of experience in an IT support, helpdesk, or similar role (or relevant internship experience)
- Technical education background or equivalent practical experience
- English proficiency at B2 level or higher
- Good knowledge of Microsoft Windows and Microsoft 365 environments
- Familiarity with endpoint management solutions such as Intune, MDM, and Microsoft Entra ID is an advantage
- Understanding of IT security and data privacy principles
- Basic knowledge of computer networking (e.g., TCP/IP, DNS, DHCP, network troubleshooting). CCNA-level knowledge is a plus
- Experience troubleshooting and maintaining computer hardware and peripherals
- Strong problem-solving and communication skills
- Willingness to learn new technologies
What we offer
- Stable position in a growing business with a "people first" atmosphere
- Private health care and sport benefits
- Language learning platform
- Soft Skills Learning & Development Platform
- Hybrid work model
- A modern office in the city center with an amazing chillout space.
Benefits
Our commitment to Diversity
| Published | 2026-10-22 |
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11/21/2026
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