Customer Service Manager

Location: Koszalin We work: Hybrid (2–3 days from the office per week – flexible) Contract of employment: Full-time **Recruitment process:**Online About your future employer:

Our Client is a well-established, international manufacturing company. The organization operates in a dynamic, global environment and focuses on continuous improvement, innovation, and high-quality customer experience.

Customer Service Manager

We are currently looking for an experienced Customer Service Experience Manager who will play a key role in strengthening and stabilizing the Customer Service (Call Center) team while driving operational excellence and customer satisfaction.

Our Client has a lot to offer:

• Employment in a stable, international organization

• Hybrid work model (2–3 days from the office in Koszalin)

• International exposure – business trips (approx. 4–5 per year)

• Real impact on business decisions and process improvements

• Opportunity to implement your own ideas and drive change

• Employment contract (initial 3-month trial period, then permanent contract)

• Attractive compensation package including:

• Quarterly bonus

• Annual bonus

• 13th salary

• Company car (also for private use)