Customer service in the financial sector with German

Customer service in the financial sector with German

We are looking for committed, communicative, and organized individuals to fill the role of Customer Service Specialists at a leading provider of innovative payment solutions and financial services.

With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world.

Your tasks:

• Contact with customers/banks (inbound or/and outbound).
• Solve problems, follow company rules, and ensure customer satisfaction.
• Work with teams and partners to ensure smooth processes.

Our requirements:

• Excellent command of German language (C1/C2).
• Good command of English language (B1+/B2).
• Any experience in customer service will be beneficial.
• Proactivity and the ability to organize your work environment.
• Willingness to work hybrid from Kraków office.
• Training in the office in Krakow, 3-4 weeks, 8 hours every day from Monday to Friday.

What we offer:

• Stable employment and attractive remuneration.
• MyBenefit platform access (you can exchange points for a Multisport card, LuxMed healthcare or codes for other services such as shopping, travel, massage or food, and many more).
• We provide training that will prepare you for your daily tasks.
• We will provide you with the equipment necessary to cooperate with us from home.
• Cooperation in a friendly, innovative, and multinational environment, allowing you to improve your language and personal skills.
• Opportunity for development within the structures of our company.
• Social events and charity actions.

If career development is important to you, don’t wait – apply today!