Technology Ultimate Software Implementation Consultant (OTC)

Requirements:

• Strong experience in Order-to-Cash (O2C) processes with a solid understanding of end-to-end process flows, including:

• Credit Management,

• Collections,

• Cash Application,

• Deductions Management,

• Billing,

• Dispute Management,

• Customer Master Data.

• Proven ability to perform process analysis and optimization activities, including:

• assessing current O2C processes and identifying improvement areas,

• recognizing control gaps, inefficiencies, and automation opportunities,

• gathering and documenting business requirements,

• facilitating process workshops and discovery sessions.

• Experience in designing and improving future-state (TO-BE) O2C processes based on industry best practices and business requirements, with consideration of HighRadius capabilities.

• Hands-on experience with HighRadius solution design and configuration, including:

• translating business needs into functional solution designs,

• defining workflows, business rules, strategies, queues, prioritization logic, and automation scenarios,

• supporting process configuration and solution alignment.

• Knowledge of integration concepts between HighRadius and ERP systems, such as:

• SAP,

• Oracle,

• JD Edwards,

• Microsoft Dynamics.

• Experience in creating and contributing to functional and process documentation, including:

• Functional Design Documents (FDD),

• Process Design Documents (PDD),

• Business Requirement Documents (BRD).

• Ability to collaborate effectively with business stakeholders, IT teams, and implementation partners during O2C transformation and optimization initiatives.