Site Reliability Engineer

ID89052AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

Why join usIf you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the roleWe are looking for a DevOps Engineer to maintain production and staging environments, execute application migrations, and improve the reliability and automation of cloud infrastructure.

The mandatory requirements are 2+ years in DevOps/SRE/Production Operations, AWS EKS/Kubernetes, CI/CD, GitOps, Docker, IaC, scripting, and observability. Strong English and weekend migration availability required. AWS certifications, SaaS, ChatOps, and cost optimization are a plus.

What you will doMigrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.

Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.

Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.

Participate in an on-call rotation with defined SLAs.

Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.

Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.

Support CI/CD pipelines, production releases, and GitOps workflows.

Contribute to automation efforts to reduce operational toil.

Maintain and improve Kubernetes-based infrastructure and containerized workloads.

Support Infrastructure as Code practices and ongoing environment improvements.

Must haves2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations.

Demonstrable AWS EKS experience supporting production environments.

Experience supporting production SaaS applications.

Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).

GitOps experience and strong Git fundamentals.

Experience using GitHub, Jira, and Confluence in collaborative engineering environments.

Kubernetes experience (EKS, kOps, or similar).

Docker/containerization experience.

Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).

Scripting experience (Bash, Python, or Go).

Infrastructure as Code experience (Terraform, Helm, or similar).

Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.

Comfortable working within structured operational processes and SLAs.

Strong written and verbal English communication skills; able to clearly explain technical concepts.

Self-driven with a growth mindset.

Weekend availability for application migrations between environments when needed.

Nice to havesAWS certifications (Solutions Architect, DevOps Engineer, SysOps Administrator, etc.).

Experience in multi-tenant SaaS environments.

Experience working in globally distributed teams.

Familiarity with ChatOps practices.

Experience improving monitoring quality and reducing alert fatigue.

Background in operational cost optimization.

Perks and benefits

Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps; Competitive compensation: We match your skills and contributions with USD-based compensation and budgets for education, fitness, and team activities; A selection of exciting projects: Work with Fortune 500 enterprises and leading product brands using modern solutions; Flextime: Flexible schedule with remote and office options for work-life balance; Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:

Short online form to confirm basic requirements30–60 minute skills assessment5-minute introduction video

Synchronous stage – Live interviews

Technical interview with our engineering team (scheduled at your convenience)

Final interview with your future teammatesIf it’s a match—you’ll get an offer!