Senior Microsoft Dynamics 365 Functional Consultant

Technologies we use

About the project

Your responsibilities

• Lead requirements gathering through workshops, interviews, and SME/Product Owner sessions to define business and functional needs
• Translate customer goals into future-proof solution designs in collaboration with Architects and Engineers
• Co-create and present AI-augmented platform concepts that inspire business stakeholders and unlock new capabilities
• Guide Product Owners in backlog structuring, writing Epics, Features, and User Stories (BDD where applicable)
• Advise on the right balance between configuration, customization, and AI-driven automation
• Act as a trusted advisor ensuring solutions align with the client's long-term organizational strategy

Our requirements

• Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service) and Power Platform — including out-of-the-box capabilities, limitations, and licensing
• Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer experiences
• Skilled in translating business requirements into process designs and data models following Microsoft best practices
• Experienced in Agile delivery — sprint planning, backlog management, and writing well-structured User Stories
• Able to engage and influence stakeholders at all levels, from operational teams to C-suite
• Strong client-facing skills — building lasting relationships, facilitating workshops, and navigating complex organizational dynamics
• Analytical and adaptable, with an eye for identifying business transformation opportunities beyond the immediate scope
• Microsoft certifications related to Dynamics 365 (e.g., MB-210, MB-230)

What we offer

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details
• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI

Benefits