Senior IT Project / Product Manager (Client Ownership & Delivery)

What you will do

About Polcode

Polcode is a Poland-based software house working with clients worldwide since 2006. We build web, mobile, and eCommerce products for startups and well-established companies across Europe, the US, and beyond. What makes us different? We put people first while staying deeply tech-driven - People at heart | Technology in mind. We trust our teams, encourage ownership, share knowledge daily, and create a place where everyone can grow and feel at home. 💜

Role Overview

We’re a global technology partner that values collaboration, ownership, and a practical approach to building software. We’re looking for an experienced Project / Product Delivery Manager to join our team and take ownership of delivering multiple IT products end-to-end.

This role combines project management, delivery ownership, and client partnership, with a lighter but important product angle. In practice, it’s a highly hands-on, communication-heavy role where you’re responsible not only for keeping delivery on track, but also for building strong, trust-based relationships with clients.

You’ll work across a portfolio of projects (typically 2–5 at a time), each at a different stage – from early discovery to active development and maintenance. Some will be structured and predictable, others more complex and evolving.

Responsibilities

• Manage the development of IT products across their full lifecycle
• Work with clients from all over the world and build long-term relationships
• Lead discovery processes and influence product direction when needed
• Take full ownership of project delivery, selecting tools and techniques that fit the situation
• Plan, coordinate, and supervise the work of development teams
• Keep stakeholders up to date on progress, risks, and changes
• Ensure delivered solutions match real business needs
• Handle multiple projects simultaneously (typically 2–5)
• Identify risks early and communicate them clearly – even when conversations are difficult
• Openness to occasional business trips and in-person client meetings
• Solve everyday challenges and support the team with your experience.

What we offer

Why this project is worth your attention:

• Real ownership over delivery, communication, and project direction
• Work across diverse products and technologies – from greenfield builds to ongoing development
• Direct collaboration with international clients (you are the main point of contact)
• Opportunity to shape discovery, scope, and ways of working
• A pragmatic environment where you choose tools and approaches based on context
• High-impact role balancing client needs, team dynamics, and delivery constraints
• Close collaboration with an experienced and supportive team (including senior PDM and COO).

Perks of being a #Polcoder:

• Have a significant impact on shaping the company's offer and growth strategy
• Competitive salary with commission and up to 20 paid days off (B2B)
• Multisport card, private medical care, life insurance, and meaningful gifts to celebrate important days
• All the necessary equipment for comfortable work
• Professional onboarding process and opportunities for continuous skills and competency development
• We respect your private life – no overtime, no weekend jobs, work-life balance only, promise!
• Work at times that suit your daily rhythm, from the place of your choice
• Your work is appreciated – we believe in the power of feedback, as well as the one you give us.

Requirements

What we're looking for:

• 4+ years of experience in IT project or product management
• Must-have: proven experience independently leading end-to-end software delivery projects with full ownership from kick-off to successful delivery
• Strong experience in client-facing roles with full ownership of communication
• Proven ability to manage multiple projects in parallel and prioritize effectively
• Experience with Agile (Scrum, Kanban) and classic methodologies, with the ability to adapt them to the project context
• Ability to assess project specifics (complexity, scale, uncertainty) and adjust the approach accordingly
• Fluency with modern AI tools and the ability to use them in delivery workflows
• Confidence in handling difficult conversations and communicating risks, challenges, and decisions clearly
• Strong communication skills and a mature, professional approach to client and team collaboration
• Very good command of English (daily client communication).