PAM Operations & Platform Engineer

Technologies we use

About the project

Your responsibilities

• Monitor, support and maintain the Privileged Access Management (PAM) environment
• Perform health checks, resolve incidents, fulfil service requests and carry out operational support activities
• Troubleshoot privileged accounts, password rotation and reconciliation, safes, policies, session management, authentication, integrations and connectivity
• Manage and maintain Privilege Cloud connector servers, including patching, upgrades, certificate management, recovery and redeployment
• Onboard and maintain privileged accounts, target systems, safes, platforms and policies
• Configure and test architect-approved PAM solutions and enhancements
• Support the rollout and operation of WPM, EPM, Vendor PAM and other PAM capabilities
• Contribute to automation and integrations using APIs, PowerShell and other supported technologies
• Take part in major incident management, root cause analysis, disaster recovery testing and break-glass exercises
• Maintain operational documentation, troubleshooting guides, compliance evidence and audit records
• Work closely with infrastructure, security, identity, application and architecture teams

Our requirements

• 3–5 years of hands-on experience supporting or administering CyberArk/Idira Privilege Cloud environments
• Strong practical knowledge of privileged account management, safes and access permissions, password management and rotation, CPM, PSM and session management, and PAM policies and platform administration
• Experience managing and troubleshooting Privilege Cloud connectors and supporting infrastructure
• Knowledge of Windows and Linux, Active Directory and Entra ID, SSO and MFA, and DNS, certificates, firewalls and networking
• Understanding of PAM business continuity, disaster recovery and emergency access processes
• Ability to independently implement, configure and test solutions based on technical designs
• Experience working within incident, problem and change management processes
• Advanced English

Optional

• Hands-on experience with several PAM capabilities, such as Privilege Cloud, WPM, EPM and Vendor PAM
• Experience with PAM integrations, APIs and automation
• Experience in a GxP-regulated environment, ideally in pharmaceuticals or life sciences, including change control, validation and qualification, and audit trails and compliance documentation
• Experience with ServiceNow, SIEM integrations, PowerShell, Linux and SSH
• Relevant CyberArk or Idira certifications

Benefits