Microsoft 365 Copilot Change & Adoption Specialist (h/f)

Are you an experienced Change & Adoption Specialist with hands-on Microsoft 365 Copilot deployment experience?emagine has an opportunity for you to drive the adoption and rollout of Microsoft 365 Copilot for a global enterprise, working with a global team.

Skills & Experience5+ years in digital transformation, change management, adoption, learning or related roles.

Hands-on experience supporting at least one Microsoft 365 Copilot deployment or adoption programme (strongly required).

Strong content development skills: presentations, guides, FAQs and tutorials.

Confident live facilitation for international audiences, in English.

Analytical mindset: you can turn feedback and adoption data into recommendations.

Advantage: experience with Copilot agents, Agent Builder and the wider Microsoft Copilot ecosystem.

A Bachelor's or Master's degree in Business, Communications, Digital Transformation, Information Systems, Change Management or a related field.

About the opportunity

Join a dedicated AI and Generative AI team that delivers value with speed and agility, with compliance, ethics and guardrails built in.

You will report to the AI Change Lead, who owns the overall change strategy. Your focus is execution and delivery, backed by your Copilot expertise.

The first priority is onboarding and engaging pilot/beta user communities around selected business use cases. A broader rollout follows.

Tasks & Deliverables

Turn the change strategy into user journeys, communications, onboarding activities and adoption initiatives.

Prepare and coordinate pilot user onboarding: invitations, welcome emails, materials, sessions and follow-ups.

Own and keep improving user-facing content: presentations, quick guides, FAQs, tutorials and communication assets.

Deliver onboarding, awareness and training sessions for different user groups and AI maturity levels.

Support use case adoption and document relevant use cases.

Support adoption of Copilot agents and Agent Builder where relevant.

Design and run surveys and interviews, consolidate feedback into actionable insights, and monitor adoption indicators.

Challenge and enrich the approach proactively, drawing on market practice and past client experience.

What you getA visible, hands-on role in a fast-moving enterprise AI programme.

A collaborative, enabling team that values autonomous, self-starting people.

Close work with Change, Product, AI/IT and business stakeholders.

Apply with your latest CV or reach out to Brendan to find out more.