IT Support Specialist (m/f/d)

Technologies we use

About the project

Your responsibilities

• act as the local IT contact person and main interface between business departments and IT,
• process, coordinate, and escalate IT incidents and service requests,
• prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding),
• manage IT licenses and assets, including lifecycle management,
• support end users through trainings, user guidance, and technical support,
• create and maintain IT documentation, instructions, and technical communications.

Our requirements

• 1–2 years of experience in a similar IT support role,
• good knowledge of M365 and Windows client administration,
• experience in IT incidents and service request handling,
• basic knowledge of IT asset and license management,
• good English communication skills (spoken and written),
• strong communication skills and service-oriented mindset,
• ability to work independently and as part of a team,
• hands-on and flexible working style,
• experience in user training, documentation, and technical communication is a plus.

What we offer

• 30 days of vacation,
• Private medical package,
• Open, trusting, and professional cooperation with a focus on success and enjoyment in daily work,
• Cooperation with a highly trained international team in a dynamic, international market,
• Best conditions for independent work as well as exciting and challenging topics,
• Participation in shaping the global energy revolution,
• Employee events.