IT Operations Specialist

We are a technology company that started its journey in 2008. Our main headquarters is located in the picturesque city of Poznań, nestled by the beautiful Malta lake. For more than 17 years, we have been assisting companies in developing and implementing innovative fintech solutions. Leveraging our expertise in areas such as blockchain, online payments, and more, our clients can invent and develop cutting-edge solutions and services that keep them at the forefront of innovation.

IT ADMINISTRATORB2B/UZ: PLN 60-70 / hour

LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office)*We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication.

Key Duties and Services: A Roadmap to Your Professional Success

Your Mission: Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability.

Scope of services:

Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup

Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding)

Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts

• Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support
• Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team
• Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses
• Here’s the set we are required:2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position
• Strong communication skills and user-facing confidence
• Solid experience with macOS and Windows administration
• Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege)

Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN)

Strong sense of ownership, proactivity, and independence in managing daily tasks

English knowledge at least Upper-Intermediate levelNice to have:

Interest in automation / development (Python, Bash, PowerShell)

Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments

Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi)

Career Advancement at Your Fingertips: Explore Opportunities with UsBy joining us you will get:

Flexible working hours and hybrid flexibility

• Private medical healthcare offered by Luxmed
• Benefit System - MultiSport CardAn inspiring, modern workplace with a great atmosphere based on the nordic working culture
• Our main office in Poznan (Poland):

In-house gymUnderground parking for bicycles, and scooters, including electric chargers

• Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals
• Espeo Day: regular lunch or breakfast & office integrationWe are animal friendly
• Navigating the Hiring Process: What does the recruitment process for that position look like?

HR Screening with Talent Acquisition Specialist (30 min)

Technical Interview (60 min)

Interview with Hiring Manager (30 min)

Job Offer