GBS Transformation & Transition Manager

Zakres obowiązków Lead the transformation and migration agenda for a newly established Global Business Services organization in Poland. Drive multiple international transition waves across several countries, functions and stakeholder groups. Own and maintain the end-to-end transformation roadmap, identifying risks, dependencies and decision points well in advance. Partner closely with GBS leadership, functional teams, local entities and transition stakeholders to ensure successful delivery. Manage executive-level stakeholder relationships and proactively resolve escalations and competing priorities. Facilitate complex discussions regarding scope, organizational design, service readiness and transition timing. Ensure operational readiness through effective knowledge transfer, governance, controls and stabilization planning. Drive successful delivery of transition outcomes, including service continuity, stakeholder adoption and benefits realization. Provide clear executive reporting on programme progress, risks, critical decisions and overall transition readiness. Coach and support Process Managers and Coordinators while promoting a strong transformation mindset across the organization. Wymagania 5+ years of experience leading large-scale GBS, SSC, BPO or enterprise transformation programmes. Proven track record in international transitions and shared services transformation initiatives. Strong background in consulting, transformation, outsourcing or global business services environments will be highly valued. Excellent stakeholder management skills with the ability to influence senior leaders across functions and countries. Demonstrated experience managing complex transformation programmes and operating model changes. Strong leadership capabilities combined with a hands-on and delivery-focused approach. Ability to translate strategic objectives into practical execution plans and measurable business outcomes. Excellent communication and presentation skills in English. Experience working with multinational organizations and cross-functional teams. Additional advantages include people leadership experience, ERP knowledge (enterprise solutions: SAP, MS Dynamics), project management certifications and additional European languages. Availability for company travel - 40-60% - EMEA (mostly EU) Oferujemy Opportunity to shape a newly created SSC/GBS organization from the ground up. Exposure to senior global stakeholders and strategic transformation initiatives. High visibility role with significant influence on the future operating model. International environment with regular interaction across multiple European markets. Opportunity to build, coach and develop a growing transition team, if needed & feasible.