First Line Analyst (German and English)

DCG Усі вакансії

Poznań

Praca zdalna

21 день тому

Коротко

First Line Analyst needed in Poznań. Responsibilities include customer communication in German and English, IT knowledge acquisition, and training participation. Requires B2 German and English, MS Office skills, and IT customer service experience.

Ключові слова

German English IT customer service technical support MS Office

Стислий виклад підготував ШІ на основі тексту оголошення.

Responsibilities:

Use and improve your language skills by daily work in German and English

Communicate with an international customer via telephone and e-mail
Have daily chats in German and English
Learn a lot and develop your professional profile
Gain some IT knowledge
Participate in trainings and talent programs
Have a stable workplace with flexible scheduling
Work in safe and friendly atmosphere, where people matter Requirements:

You speak German (B2) and English fluently (B2)

You know how to ask the right questions to reach the coreYou have outstanding communication skills and costumer focused mind-setYou have MS Office skillsYou have first experience in IT customer serviceYou have experience on the first line of technical support Offer:

Private medical careCo-financing for the sports card

Constant support of dedicated consultant

Employee referral program