DBB Process Consultant MtC (Logistics)

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Join HEINEKEN's largest Transformational Program, the Digital Backbone (DBB) is HEINEKENs new technology landscape, consisting out of two layers: the Digital CORE - one single lean ERP that will record all our financial & primary transactions in a standardized way and the Business Platforms - industry standard solutions that will be seamlessly integrated into the Digital CORE. Together, these two layers cover all end-to-end functionalities in our business. The DBB Standing Organization (SO) is the team responsible for supporting our Operating Companies in their day‑to‑day activities after the DBB solution has gone live. The DBB Process Consultant MtC is part of the cross-functional business support organization within Market to Cash stream responsible for safeguarding of the DBB template and ways of working. This includes assessing and retrofitting template changes into existing processes. The role provides functional and process-related support to DBB key users, ensuring consistent and correct application of the DBB template within the MtC scope. The consultant actively drives conformance to the template ways of working while identifying and implementing continuous improvements. Your responsibilities would include: defining, maintaining, and governing the global process templatevalidating process designs and ensuring conformance/alignment with standard processestranslating process standards into solutions across S4Hana and business platformsproposing redesigns of existing processes and designing new processes/advanced functionalities based on improvement opportunities and stakeholder inputcreating and updating procedures and manuals for S4Hana and business platforms that detail processes and serve as a basis for work executionfacilitating process change requests and temporary derogationsanalysing the impact of requested functional changes and advising stakeholdersintroducing and rolling out new functionalities (retrofit template changes to live affiliates) and assessing business implicationsguiding affiliates to follow standard processes and supporting UAT coordinationevaluating the impact of new capabilities on the current global templatecollaborating with Functions and Reference Groups (selected affiliates) to assess improvement potentialproposing, implementing, and monitoring measurable KPIs; driving continuous improvement initiatives based on KPI resultssupporting effective change management to ensure adoption of process and capability changes, including engaging stakeholders, creating awareness and urgency, incorporating change management activities into program plans, and addressing cultural sensitivities. You are a good candidate if you: bring 3–5 years of experience in a similar role within a complex international environment and/or the FMCG industryhave experience in business process design and modelling techniques and toolscommunicate complex topics clearly and effectively to diverse stakeholdersdemonstrate strong consultancy skills and show critical thinking when requiredpossess deep expertise in logistics, including sales order management, handling of sales orders (allocation, picking, loading), transport management, delivery to customer, unloading at the warehouse, route settlement, and returnable product management. At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline. #LI-HYBRID