Customer Service with Swedish

Hi!

We support customers of one of the largest manufacturers of home appliances/ RTV equipment..

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

Tasks:

- Provide technical support to equipment users.

- Diagnose and resolve technical problems.

- Providing information on products and their functionality.

- Entering requests into the system.

Our requirements:

- Fluency in Swedish.

- Very good command of English.

- Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).

- Ability to type quickly on a computer keyboard.

- Preferred availability of around 120 hours per month; Project operates within hours Mon–Fri 8:00–17:00, with scheduling depending on your availability.

What we offer:

- Civil contract with a rate of PLN: on-site mode: 58,00 gross/h or full remote mode: 53,00 gross/h​.

- Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.

- If you choose the on-site mode: ​the possibility of switching to hybrid work after gaining independence, and good performance. (3 weeks remote, 1 week onsite).

- The possibility of arranging a convenient collaboration schedule.

- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, ​shopping codes, cinema tickets, and much more.

- Opportunities for personal and language development - internal training and free access to a language learning platform are available.

- Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path....

**...

To which we urge and invite you! Apply today!**

We recruit remotely! Learn about the stages of recruitment: ​

• Screening - initial phone or e-mail contact.
• Language test.
• Online interview via Teams.
• Information for you on our decision.