B2B/B2C Customer Operations Specialist with Italian

We are a leading global company providing comprehensive HR solutions. We offer temporary and permanent staffing services as well as outsourcing solutions across all industry sectors. Adecco Poland Sp. z o.o. operates as an Employment Agency registered under number 364. For our client, a global leader in the energy sector, setting the direction for development in the areas of oil, gas, and innovative low-emission solutions, we are looking for a candidate for the position of B2B/B2C Customer Operations Specialist with Italian. B2B/B2C Customer Operations Specialist with Italian Responsibilities:

• Assist our clients in resolving complex operational requests via phone/mail
• Ensure delivery of customer inventory (device processing, shipment control, master data set-up, troubleshooting)
• Support business with your expertise and consult on closing deals
• Manage your own customer portfolio and be representant of the company during official travels or online trainings
• Drive customers into digitalized age supporting development of innovative tools
• Get unique knowledge and use your expertise to complete strategic business projects
• Interact with native speakers from all around the world on daily basis Requirements:
• Fluent Italian (C1/C2) and advanced English (B2) both in writing as well as oral
• Bachelor's degree preferred (Logistic, Linguistic or Business related preferable)
• Excellent communication, sales and relationship building skills
• Continuous improvement and strategic mindset
• Ability to work both in the team as well as independent
• Previous experience in Logistics, Customer service, Commercial or Sales role would be an asset
• Strong PC skills (Microsoft Office, Microsoft Excel, MS Teams) and the ability to navigate and use software required
• Minimum salary rage for the position: 33,50PLN gross/h + Language Bonus. We inform you that companies within the Adecco Group operating in Poland have implemented a reporting procedure required by the Whistleblower Protection Act. Detailed information is available in Adecco offices.