To make this happen, you need to have: 

• Proficiency of Bulgarian language at min. C1 level and English at B2 level,
• Availability to work on an afternoon shift from the office,
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learning skills - adaptability to learn new processes, concepts,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Having a neutral mindset to alternative video content that needs classification.

WORK FROM THE OFFICE*

Working hours: 1 PM - 9 PM (main shift)

Working mode: 5 days per week, including weekend shifts. Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts)

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. 

Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! 

Content Moderators keep online communities safe from harmful content, creating positive and inclusive spaces. Join us in making the internet a better place!

Your responsibilities:

• Revision of user reports regarding website content,
• Analysis and identification of content according to compliance policies,
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
• Using market-specific knowledge and insights to improve the support of the user community,
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.