Job description: Connecting Across Channels: Engage with adventurers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality. Delivering Exceptional Experiences: Your proactive, patient approach will make each customer feel heard and valued, as you weave their travel tales with care and precision. Guarding Trust: Safeguard sensitive information with professionalism, ensuring trust is the cornerstone of every interaction. Collaborative Excellence: Join a dynamic team, where passion meets purpose, and together, strive to deliver outstanding customer experiences. Requirements: Linguistic Fluency: With Russian at C1 and English at B2, you will navigate daily conversations with ease, turning language into a tool for adventure. Positive Energy: Your genuine desire to help others will shine through, creating memorable experiences. Flexible Spirit: Embrace the adventure of working flexible hours, including weekends and holidays. Office Enthusiasm: Thrive in our modern Katowice office, where inspiration and a supportive team surround you. We offer: Stability & Benefits: A solid foundation of full-time employment with competitive perks awaits you. Dynamic Workspace: Our vibrant Katowice office is your launchpad, equipped for success and growth. Comprehensive Training: Dive into hands-on training, preparing you for every customer interaction. Supportive Team: Join an international family that values your contribution and fosters your professional development. Growth Opportunities: Climb the career ladder or explore new roles within the company. We believe in nurturing talent from within.