Job description:Connecting Across Channels: Engage with adventurers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality.Delivering Exceptional Experiences: Your proactive, patient approach will make each customer feel heard and valued.Guarding Trust: Safeguard sensitive information with professionalism, ensuring trust is the cornerstone of every interaction.Collaborative Excellence: Join a dynamic team, where passion meets purpose, and together, strive to deliver outstanding customer experiences.Requirements:Linguistic Fluency: With Dutch at C1 and English at B2, you will navigate daily conversations with ease, turning language into a tool for adventure.Positive Energy: Your genuine desire to help others will shine through, creating memorable experiences.Office Enthusiasm: Thrive in our modern Katowice office, where inspiration and a supportive team surround you.We offer:Benefits package: LuxMed private healthcare, MyBenefit with a monthly budget, private life insurance, MultiSport card subsidy, fruit on Wednesdays, and occasional Pizza Days. Interesting training courses.Talent development program: transparent career paths and promotions.Self-development opportunities: access to e-learning platforms (Concentrix Academy and Concentrix University).Referral program: bonus for referring a friend of up to PLN 4,000.Amazing work culture: we appreciate the cultural differences between us and organize many on-site team-building events.