Requirements

Operating system

Windows

Our requirements

• 5+ years of experience as a ServiceNow Developer and at least 3 years of hands-on experience with Discovery, Service Mapping, CSDM and Integrations
• ServiceNow Certifications: CSA
• Strong expertise in ServiceNow solutions, scripting, and implementation strategies.
• Experience in ServiceNow APIs, REST/SOAP web services, and external integrations.
• Excellent problem-solving, analytical, and organizational skills.
• Ability to manage information effectively and work in a fast-paced IT environment.
• Fluent English (written & spoken) is required.

Your responsibilities

• ServiceNow Development & Customization: Work on Service Catalog, Incident, Problem, Change, Knowledge, and Service Portal.
• Discovery & Service Mapping: Implement and enhance ServiceNow Discovery, Service Mapping, and CSDM to optimize configuration management.
• Integration development and management: Develop and maintain integrations with JAMF, Intune, Solarwinds, AWS, Azure, etc.
• Scripting & Automation: Create and maintain server-side scripts, ACLs, business rules, UI actions, UI policies, and other automation solutions.
• Collaboration & Stakeholder Engagement: Work closely with platform owners and IT teams to refine ServiceNow functionalities and ensure seamless performance.
• Technical Documentation: Create and maintain technical requirements, process documentation, and user guides.
• Continuous Improvement: Stay updated on new ServiceNow modules and best practices, adapting to the company’s growth and evolving business needs.
• Platform Maintenance: Support updates, cloning activities, and overall system health.
• Platform Optimization: Continuously monitor system performance, troubleshoot issues, and implement improvements.