Requirements

Operating system

Windows

Our requirements

• Education &experience: min. 8 +years of experience in IT & min. 5 years of experience in application management area (quality, engineering , manufacturing application preferred)
• Area knowledge & experience: vendor management experience (task, process & KPI execution), portfolio application management experience, gathering & management requirements experience
• Soft skills: good communication skills
• Hard skills: analytical skills – you need be able to se broader view of business requirement and their imput for the process
• Language skills: English on min. B2 level - you need to be able to easily communicate with stakeholders

Your responsibilities

• Ensure the applications in the portfolio are aligned with the HE IT Enterprise Architecture and Global IT Domains strategy.
• Ensure that all applications have proper license arrangement for the user community.
• Ensure that all applications are registered with the CMDB and follow HE Service Management guidelines.
• Ensure Service Delivery within SLAs for all Incidents and Change Requests and a governance process aligned with HE standards Ensure all applications with the portfolio are compliant with HE IT Security standards.
• Maintain technical and user documentation and keep up to date.
• Manage vendors and costs to ensure best value for service delivery.
• Work with the business teams and application owners to pursue a strategy of continuous improvement