Requirements

Operating system

Windows

Linux

Our requirements

• Completed higher education,
• Very good spoken and written English (minimum B2),
• Familiarity with Windows or Linux network operating systems,
• At least one year of experience delivering excellent client service in a customer service role,
• Experience in scripting,
• Ability to learn new programming languages quickly,
• Curiosity about the inner workings of an international private cloud platform supporting thousands of users,
• Interest in learning and troubleshooting application defects and design principles,
• Strong problem-solving skills,
• Excellent communication skills and ability to work as part of a team.

Your responsibilities

• Provide technical support via a dedicated helpdesk for development teams on the Global Private Cloud infrastructure,
• Perform root cause analysis (RCA),
• Collaborate with developers to deploy and manage code changes (DevOps),
• Develop tools to manage the platform using various programming languages,
• Release development and testing environments to development teams,
• Monitor and assess the health of the platform.