Requirements

Expected technologies

Java

C

C++

Python

Go

JavaScript

HTML

Operating system

Linux

Our requirements

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, Computer Science, Electrical Engineering, or equivalent practical experience.
• Experience writing/debugging code written in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.).
• Experience with computer networking and web technologies (HTTP, HTML, DNS, etc.).
• Experience in virtualization and orchestration frameworks.
• System administrator level experience with Linux/Unix or operating systems.

Optional

• Experience working in public cloud (e.g., GCP) services and infrastructure.
• Experience debugging complex workload issues across large-scale, multi-node environments.
• Experience with exploratory kernel debugging and performance analysis of containerized systems.
• Experience in technical consulting on supporting large enterprise customers with high service-level agreement requirements.
• Experience with system virtualization, on-premise or hybrid cloud computing.
• Experience working with distributed systems, and familiarity with common solutions, design patterns, or best practices.

Your responsibilities

• Work with customers on their production of Google Kubernetes Engine (GKE)/Anthos deployments to resolve issues and achieve product readiness, availability, and scale.
• Develop an understanding of Google Cloud's product technology, Compute, GKE/Anthos, and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
• Understand customer issues and advocate for their needs with cross-functional teams to find ways to improve the product, and work with Site Reliability Engineering teams to drive high-quality production.
• Act as a consultant and SME for internal stakeholders in Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Work as part of a team of engineers/consultants that globally ensures 24 hour customer support. Work non-standard work hours or shifts which may include weekends as needed.