Requirements

Operating system

Windows

Our requirements

• Business continuity/disaster recovery/IT service continuity or related experience
• Experience in IT operations, infrastructure and/or change management, including 3rd party vendors/suppliers
• Insurance, Reinsurance, or Financial Services Industry experience a plus
• Ability to travel up to 10% to domestic and international locations
• Ability and motivation to work in a agile environment to support the team and our stakeholders when mostly required, such as during a response to business interruption events or accelerated risk response priorities.
• MBCP/CBCP designation or equivalent ITSCM/DR work experience
• Ability to plan and manage medium to large-scale projects
• Ability to prioritize among competing priorities
• Ability to effectively instruct resources/activities regionally across diverse cultures and languages, as well as 3rd party vendors
• Solid understanding of AXA XL’s business lines and supporting IT systems (If Internal)
• Responsiveness and service commitment both internally and externally
• Ability to communicate with upper management/executive level
• Excellent communication and negotiation skills in English and native language
• English as business language and additional languages such as French or Spanish are a plus
• Excellent technical writing skills
• Solid interpersonal skills to interface with operational managers, staff and 3rd party vendors
• Working knowledge of personal computers and MS-Office applications, including Word, Excel, PowerPoint, Project, Visio and Outlook
• Knowledge of IT disaster recovery/service continuity management planning methodologies, tools and data replication technologies a plus.
• Demonstrated leadership skills, capable of performing complex scheduling, control, planning and influencing with minimal supervision.
• Knowledge of Azure Cloud architecture, PaaS, IaaS environments; server technologies, virtualization, network,, telephony, backup and replication software and ITSCM/DR testing requirements. Examples include VMWare, Netapp and EMC Storage, RecoverPoint, Platespin, MIMIX, and MS Cluster
• ITIL, PMP, Azure Cloud Architect designation a plus
• Other Infrastructure Technology related certifications a plus
• BA/BS degree in Engineering, Computer Science, Business Administration, Information Technology or equivalent work experience

Your responsibilities

• Coordinate and execute medium to large-scale disaster recovery exercises/tests for data centers and offices, ensuring proper processes and controls are followed, validated and reported
• Track and follow-up on issues and problems encountered during ITSCM/DR exercises. Identify ITSCM/DR capabilities and areas of improvement while seeing risks/gaps to resolution and reporting progress on issues
• Drive business impact analyses/risk assessments and work with company units to determine critical IT systems/applications and operational processes
• Create and update ITSCM/DR governance and documentation as required
• Recommend acceptable recovery time/point objectives, and establish resources required for the successful resumption of IT data centers, infrastructure, operations, and systems/applications in the event of a disaster
• Assist IT crisis/incident team members in developing disaster recovery and incident management plan documentation, maintaining documentation in a central repository and in a constant state of readiness
• Execute on-going disaster recovery infrastructure and facilities monitoring, readiness and preparedness reviews
• Execute the ITSCM/DR certification process to keep plans current relative to changes in recovery team members, as well as the IT infrastructure, data centers, and systems/applications supporting the business
• Assist in performing data center operations and communications network disaster recovery capacity planning in coordination with AXA XL technology groups
• Perform and/or ensures that all relevant testing outputs are appropriately reviewed, approved and filed
• Drive the development and implementation of ITSCM/DR methodologies and tools
• Adhere to divisional and other external, professional business continuity management standards and professional practices (e.g., Disaster Recovery Institute International – DRII)
• Take part in the completion of an annual ITSCM/DR strategic analysis and risk assessment, which includes a company-wide BIA to assess internal/external risks and recommend mitigation strategies
• Assist in IT recovery support and business resumption during a disaster/crisis or business interruption event
• Ability to structure/implement organizational support models in a dynamic environment that leverage multiple 3rd party resources
• Contribute to and help drive strategic ITSCM/DR initiatives
• Ability to interface with Senior IT Managers