Requirements

Operating system

Windows

Our requirements

• Several years of experience in independently managing IT projects, including system implementation and process-improvement initiatives
• Practical knowledge of project management methodologies and the ability to apply them appropriately depending on the project’s nature
• Strong organizational skills and the ability to coordinate multiple tasks, priorities and stakeholders simultaneously
• Experience working with external IT vendors, including system providers, service partners and hardware suppliers
• Practical experience with CRM and ERP systems; experience with Microsoft Business Central is an advantage
• Strong analytical and problem-solving skills, including the ability to diagnose issues and propose effective solutions
• Ability to communicate clearly and effectively
• Very good command of English, enabling effective communication with international stakeholders
• Ability and willingness to continuously develop competencies, participate in training and stay updated on technological development
• Certificates such as PMP, PRINCE2 or CSM are an advantage

Your responsibilities

• Being responsible for both daily IT operations and the long-term technological development of the company
• Short-term problem solving and user support, including system configuration for CRM and Microsoft Business Central
• Monitoring and maintaining the IT infrastructure to ensure stability, security and optimal performance
• Developing IT policies, procedures and best-practice guides for CRM and ERP systems, including ongoing updates
• Collecting user feedback and contributing to defining future utilization and enhancements of the company’s systems
• Developing and maintaining an overview of the company’s system architecture
• Collaboration with external IT suppliers regarding preparation, operation and use of IT equipment
• Training of employees in respect to new systems/functionalities
• Leading IT projects from business need definition to final implementation and stabilization
• Preparing project structures, schedules and detailed timelines
• Planning, tracking and controlling project budgets
• Identifying, assessing and managing project risks
• Coordinating all project participants, including internal teams and external vendors
• Selecting and applying appropriate project management methodologies tailored to each initiative
• Monitoring project progress and ensuring on-time and within-scope delivery
• Organizing and leading status meetings with stakeholders
• Preparing structured project reports for management and decision-makers
• Communicating risks, delays or required changes to stakeholders
• Preparing complete post-implementation documentation
• Facilitating project closure, including lessons learned sessions
• Identifying, developing and implementing innovative solutions, automation initiatives and process optimizations to reduce manual work
• Performing ongoing IT support tasks and other IT project management assignments as needed
• Handling ad hoc IT-related tasks
• Act as a service center for BC employees and key stakeholders.