Requirements

Operating system

Windows

Our requirements

• fluency in Italian and English,
• high-level communication skills,
• basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
• team-oriented attitude.

Your responsibilities

• performing 1st support line diagnosis and resolution of technical problems,
• forwarding requests to other departments if no other solution is possible,
• ensuring the quality of communication,
• registering and analyzing reports,
• suggesting improvements and optimizations.