Requirements

Expected technologies

Jira

Confluence

Microsoft Excel

SharePoint

XWiki

Operating system

Windows

Our requirements

• Proven experience in knowledge management, data coordination, information systems, or a related field
• Strong organizational, analytical, and communication skills
• Ability to collaborate with technical and non-technical teams and understand business processes
• High attention to detail and reliability in handling documentation
• Experience in knowledge base design
• Experience with enterprise knowledge base software and content management tools (e.g. Jira, Confluence, Excel, SharePoint, XWiki)
• Proficiency in Polish and English

Optional

• Background in Technical Writing (either through professional experience or formal training)
• Knowledge of AI-based tools and the ability to prepare data and content for their use

Your responsibilities

• Gather, organize, categorize, and maintain data across company documents, FAQs, process guides, and technical resources
• Collaborate with technical and non-technical staff to collect and structure existing knowledge for company-wide access
• Develop, implement, and refine categorization and organization schemes for all types of company data and documentation
• Create procedures for ongoing maintenance, review, and updates of knowledge base content
• Ensure consistency, accuracy, and intuitive organization of internal and external documentation