Requirements

Operating system

Windows

Our requirements

• fluency in English, German and Polish (at least B2),
• familiarity with computer hardware construction,
• knowledge of MS Windows 8/8.1/10/11. and MS Office 2013/2016/2019 package,
• team-oriented attitude.
• high-level communication skills.

Your responsibilities

• processing reports of technical problems as 1st Line Telephone Customer Service,
• forwarding requests to other departments if no other solution is possible,
• ensuring the quality of communication,
• registering and analyzing reports,
• suggesting improvements and optimizations,
• diagnosing the problems and trying to solve them.