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Customer Success Manager (Data, AI, Infrastructure, Security or Apps) (Praca zdalna)

Elitmind Sp. z o.o.

Warszawa, Wola
Hybrydowa
📊 Databricks
Snowflake
Microsoft SQL Server
Microsoft Power BI
Hybrydowa

Requirements

Expected technologies

Databricks

Snowflake

Microsoft SQL Server

Microsoft Power BI

Our requirements

  • Experience in the area of Technology Sales or Presales, as CDO, CTO, Digital Advisor, Architect, Leader of technology/domains or other relevant role utilizing new cloud technologies: Data, AI, Infrastructure, Security, Apps is required.
  • Strong understanding of the core technologies within our portfolio, including Azure, Databricks, Snowflake, SQL Server or Power BI.
  • High skills in creating a solution vision tailored to customer needs.
  • High personal culture, ability to work with management, directors, managers, and architects.
  • Fluent in English (additional languages are a plus).
  • Goal-oriented and strategic planning.
  • Excellent communication skills and the ability to present arguments clearly and understandably.
  • Ability to conduct meetings, workshops, and presentations.
  • Willingness to travel, including internationally (Western Europe, Southern Europe, Middle East- Dubai) - you plan your schedule, but events may require it.
  • Analytical Thinking: Ability to interpret data, identify trends, and provide actionable insights to drive business decisions.
  • Problem-Solving Skills: Proactively identify and resolve issues related to BI systems, ensuring smooth operations and data accuracy.
  • Effective Communication: Ability to explain technical concepts to non-technical stakeholders clearly and concisely, fostering understanding and collaboration.
  • Attention to Detail: Meticulous in data validation, report generation, and ensuring data quality across BI platforms.
  • Team Collaboration: Strong interpersonal skills to work effectively in cross-functional teams, coordinating with IT, business analysts, and other stakeholders.
  • Adaptability and Continuous Learning: Open to learning new tools and technologies in the rapidly evolving BI landscape and adjusting to changing business needs.

Your responsibilities

  • Managing assigned accounts, retaining customers and leading a matrix team to work for customer’s success.
  • Identification of customer needs in the area of new cloud technologies.
  • Co-creating the strategy for the Commercial department.
  • Collaboration with other departments of the company, especially Delivery&Technology team and New Business team.
  • Close cooperation with technology partners such as Microsoft, Databricks, Snowflake, UiPath, GCP, etc.
  • Active efforts and planning to acquire new projects and/or services within existing customers, building long-term relationships with customers and partners.
  • Reporting to the Head of Digital Advisory.
Wyświetlenia: 8
Opublikowanaokoło miesiąc temu
Wygasaza 19 dni
Tryb pracyHybrydowa
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