Requirements

Expected technologies

Jira

Confluence

Our requirements

• Excellent knowledge of the testing process, digital / staff channels, and customer expectations
• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
• Good knowledge of the Agile development methodology
• Experience in using test tools such as Jira and Confluence
• ISTQB qualification but not essential
• Excellent communication skills, both written and verbal, to explain complex issues.
• Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer experience and people to determine the implications and make recommendations as needed.
• Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator is desirable but not essential.

Your responsibilities

• Define and monitor productivity to be used for test progress as well as liaise with other members of the project team to ensure test cases corresponding to designs accurately reflect the spec and meet customer requirements.
• Work collaboratively with colleagues and other teams to ensure speed to market following agile practices.
• Adhere to and ensure others follow test governing standard set by QA discipline.
• Identity and contribute to implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.
• Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.
• Validate customer behaviour and highlight any gaps / missed requirements.
• Raise clear concise defects, no duplication and linking of common issues / Highlight any detrimental impacts where defects have been agreed not to be fixed.
• Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.