Requirements

Expected technologies

Python

Shell

Ansible

IAM

Operating system

Linux

Our requirements

• French language at min. B2.
• Minimum 2 years of experience as Infrastructure Engineer,
• Solid knowledge of concepts and application integration with IAM platforms.
• Strong experience with RHEL 7.9 and 8.8.
• Proficiency in scripting languages (Python, Shell, Ansible, etc.).
• Solid knowledge of IDM (FreeIPA).
• Ability to work under pressure (quick response to critical incidents).
• Reporting and documenting actions.
• Being open to occasional business trips abroad

Optional

• Familiarity with AWX.
• Knowledge of Centreon monitoring tool.
• Experience with IBM Workload Scheduler (IWS) 9.5.
• Understanding of CyberArk for privileged access management.
• Exposure to Windows Server 2016/2019/2022 environments.
• Experience using ServiceNow for ITSM processes.

Your responsibilities

• Provide Level 2/Level 3 support for the STCA (Socle Technique de Contrôle d’Accès) – solution based on IBM and Inetum Software products, formerly ILEX IAM Platform)
• Contribute to problem resolution (GDP process).
• Handle incident resolution as Level 2 support (incident types P0, P1)
• Provide support for connecting applications to the IAM STCA solution.
• Participate in the evolution of the STCA solution to meet new needs of the Client’s IT department.
• Participate in the deployment and monitoring of high-privilege access (PAM).
• Identify improvement opportunities for IAM processes and tools.
• Ensure operational maintenance of Client’s platforms.
• Ensure operational maintenance of application components within your scope and report on actions taken.
• Contribute to maintaining the Disaster Recovery Plan (DRP) and participate in test campaigns.
• Contribute to monitoring Quality of Service (QS) in line with contractual commitments.
• Contribute to performance improvements of application components and integration chains, including preventive actions.
• Perform technical operations on directories and their data feeds (STCA Intranet).
• Handle incoming calls.
• Ensure execution of tasks specified in requests, following established processes.
• Handle incident resolution.
• On-call duty outside working hours paid extra