Requirements

Expected technologies

BASIS

SAP BASIS

SOLUTION MANAGER

SOLMAN

Operating system

Windows

Our requirements

• University degree (preferably in IT, Management, or Economics),
• Experience with SAP Basis and BC-SEC module, including role and authorization object configuration,
• Hands-on experience with SAP Solution Manager (e.g., ChaRM, monitoring, technical documentation),
• Ability to design and implement SAP security policies with compliance and risk management in mind,
• Experience conducting security audits and recommending improvements,
• Familiarity with ticket management systems (e.g., ServiceNow),
• Understanding of ITIL principles and managed service processes,
• Strong command of English (German is a plus).

Optional

• SAP certifications,
• German language skills.

Your responsibilities

• Support and develop SAP Solution Manager and SAP Basis areas, including user authorization management, role configuration, and profile setup,
• Design and implement SAP security policies and conduct authorization audits,
• Resolve 2nd and 3rd line support tickets related to SAP Basis, authorizations, and cross-application issues,
• Diagnose technical problems, perform root cause analysis, and configure SAP systems to deliver effective solutions,
• Design and optimize SAP security roles based on business requirements,
• Collaborate with 1st-level support and other IT teams to ensure timely issue resolution,
• Build strong client relationships by addressing support topics promptly and effectively,
• Lead and execute minor projects and system changes tailored to specific customer needs,
• Maintain comprehensive documentation of support issues, solutions, and project changes.