
Worldline
Stanowisko: Specjalista ds. wsparcia technicznego z językiem francuskim. Odpowiedzialności: obsługa premium klientów, rozwiązywanie problemów, dokumentacja interakcji. Wymagania: 3+ lata doświadczenia w obsłudze klienta.
3+ years in premium or high-touch customer service, luxury hospitality, concierge, or related field., Excellent written and verbal communication with the ability to tailor tone for VIP clients., Excellent written and verbal communication in English and French., Strong problem-solving, conflict resolution, and decision-making skills., Proficiency with CRM and ticketing systems (e.g., Salesforce, Zendesk) and standard productivity tools., Demonstrated ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment., High level of empathy, patience, resilience, and a customer-first mindset., Demonstrated some trouble shooting, and 1st and 2nd line support tasks., Flexibility to work some evenings as needed to support premium clients.
sharing the costs of sports activities, private medical care, life insurance, remote work opportunities, flexible working time, extra social benefits, holiday funds, sharing the commuting costs, employee referral program, charity initiatives
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| Opublikowana | 9 dni temu |
| Wygasa | za 22 dni |
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