What We Are Looking For

• Education: Bachelor’s degree in a relevant field.

• Experience: Minimum 5 years in customer service supervision or pricing within freight forwarding; experience in project logistics or supply chain management preferred.

• Skills & Competencies:

  • Strong analytical, negotiation, and diplomatic skills.
  • Ability to manage multiple projects under pressure and tight deadlines.
  • Excellent communication and presentation skills in English (written and spoken).
  • Proficiency in MS Office and familiarity with IT systems architecture and databases.
  • Strategic planning and execution capabilities.
  • Customer-oriented mindset and ability to work in diverse, cross-functional teams.

• Other: Willingness to travel internationally when required.

What You Will Do

• Serve as the primary contact for all tender-related communications and coordination.
• Analyze and manage tenders, RFQs, and RFPs from local, regional, and global clients.
• Design overall response in coordination with other departments Engineering, Operations, QHSE, Legal, Finance and Sales).
• Prepare and submit accurate, compliant, and competitive commercial/technical bid responses within deadlines.
• Develop pricing models to maximize profitability while ensuring market competitiveness.
• Oversee online bidding portals of customers and maintain bid trackers.
• Conduct postmortem analyses and generate reports on tender performance and win/loss trends.
• Support implementation teams in establishing SOPs for seamless customer onboarding.
• Ensure compliance with legal, health, safety, and environmental requirements.