Czym będziesz się zajmować? Responsibilities: Provide support to end users on Medpace IT equipment and software applications including computer hardware, copiers, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;Identify, research and resolve technical problems of IT equipment and software applications;Respond to IT tickets, telephone calls, e-mails, and requests for technical support; andDocument, track, and monitor problems to ensure timely resolutions.Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;Identify, research and resolve technical problems of IT equipment and software applications;Respond to IT tickets, telephone calls, e-mails, and requests for technical support;Document, track, and monitor problems to ensure timely resolutions;Communicate and collaborate with a regional/global IT team members.

Kogo poszukujemy? Required:Bachelor’s Degree in Computer Science or Information Technology;Preferbaly 5+ years' experience in a help desk or IT Support role; andExperience with Exchange Server Tools, Office 365 and other cloud-based applications a plus.