Experience with ServiceNow platform in Finance and Control contexts., Understanding of Connect to Resolve / Query to Resolve processes., Proven ability to analyze business needs and manage requirements from a business perspective., Track record of successful collaboration with IT teams to deliver ServiceNow implementations., Skill in translating complex requirements into compelling business cases., Knowledge of different Service Delivery Models (GBS/SSC/BPO/hybrid/BOT)., Process knowledge in AP/AR/GL/MDM (additional knowledge is a plus)., Fluent English communication skills., Bachelor's degree or higher (preferably in a relevant field).

access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist, sharing the costs of sports activities, private medical care, life insurance, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives