About us:N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in eight countries Poland, Ukraine, Sweden, Bulgaria, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.About the Customer:Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide. The TeamOur team tackles complex global challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.The RoleWe are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation.In this role, you’ll:Support and maintain our infrastructureResolve operational issuesContribute to process improvements and automationThis is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.Key ResponsibilitiesSystem Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)Operational Tasks: Perform software updates, system patching, and manage user accessAutomation: Identify opportunities for automation and contribute to scripting and tools development under guidanceCollaboration: Work with team members to ensure operational best practices are followed and continuously improved.What You BringTechnical Skills:Basic Linux and/or Windows administration with troubleshooting abilitiesExposure to scripting or programming (e.g., Python, Bash, PowerShell)Familiarity with cloud platforms (AWS or Azure) is a plusAwareness of monitoring and alerting tools (e.g., Prometheus, Grafana)Basic networking knowledge (IP addresses, DNS, troubleshooting)Operational Skills:Strong attention to detail and ability to follow established proceduresInterest in operational efficiency and scalable process developmentAbility to document processes and solutions clearlySoft Skills:Excellent problem-solving and analytical skillsWillingness to learn and collaborate with experienced engineersStrong communication skills with the ability to ask questions and seek helpProactive attitude and eagerness to contribute and growBasic Qualifications2+ years in IT, system administration, or related fieldFoundational knowledge of operating systems, networking, or cloud technologiesExperience with monitoring, logging, or cloud platformsExposure to automation tools or practicesFamiliarity with version control systems (Git) is a plusPassion for technology and solving real-world problems We offer*:Flexible working format – remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits*not applicable for freelancers