We are seeking a dynamic and skilled Senior Application Support Engineer to join our team and play a key role in providing technical expertise and advanced troubleshooting for critical applications. As a senior member of the team, you will tackle complex issues, ensure the seamless functioning of applications, and contribute to the continuous improvement of processes and tools.Please note: This vacancy proposes night shift - 9:00 PM – 5:00 AM.ResponsibilitiesDeliver advanced Level 3 (L3) application support and expertise for resolving challenging technical issuesDiagnose, troubleshoot, and resolve incidents involving Perl, Python, PowerShell, and SQLManage application environments on Linux systems with a strong understanding of RDBMS conceptsMonitor, troubleshoot, and enhance workflows scheduled and managed via AutoSysConfigure and optimize continuous delivery and deployment pipelines in GitLab using tools like Maven or GradleUtilize tools such as Jira, GitLab/GitHub, Jenkins, and Confluence to track issues, share knowledge, and streamline processesCollaborate closely with development and operations teams using Agile methodologies to ensure effective issue resolutionIdentify patterns in recurring system problems and propose permanent solutions for long-term stabilityProvide support for business-critical applications in the financial domain, ensuring minimal downtime and high reliabilityAssist in the creation, review, and maintenance of knowledge base documentation for efficient knowledge sharingRequirements3+ years of experience in application support with a proven track record in delivering L3 supportProficiency in Linux systemsCompetency in using scripting languages like Python and PowerShell to streamline processes and solve issuesExpertise in database systems with extensive skills in SQL and RDBMS conceptsWorking knowledge of tools including Jira, GitLab/GitHub, Jenkins, Confluence, and MavenStrong troubleshooting abilities with an in-depth understanding of system architecture and network configurationsExcellent communication skills to collaborate with stakeholders and provide clear issue resolutionsAbility to work collaboratively within teams following Agile methodologiesEnglish language proficiency at an Upper-Intermediate level (B2) or higherNice to haveFamiliarity with Eze Castle, Front Arena, or GenevaExperience with Apache Maven, Atlassian Jira, or Confluence CloudShowcase of working knowledge in GitLab CI/CD pipelinesBackground in scripting using PowerShell or PythonProficiency in Perl and AutoSysFamiliarity with continuous delivery pipelines and build tools such as Maven and GradleWe offerWe gather like-minded people:Engineering community of industry professionalsFriendly team and enjoyable working environmentFlexible schedule and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Outstanding career roadmapLeadership development, career advising, soft skills, and well-being programsCertification (GCP, Azure, AWS)Unlimited access to LinkedIn Learning, Get Abstract, Cloud GuruEnglish classesWe cover it all:Stable income (Employment Contract or B2B)Participation in the Employee Stock Purchase PlanBenefits package (health insurance, multisport, shopping vouchers)Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and moreReferral bonusesCorporate, social and well-being eventsPlease, note:The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interviewWe will reach out to selected candidates exclusivelyEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.