Job Title: Salesforce Developer

Location: NYC, NY

Duration: 12+ months

Local Candidates Only

Skills And Experience Needed

Technical & Professional Skills & Knowledge

• Has a well-developed understanding of Salesforce platform architecture, including Sales Cloud, Service Cloud, and Lightning Experience, and their application to enterprise and program-based environments.
• Designs, develops, configures, and deploys Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and standard configuration tools.
• Develops and formulates solutions to address system integration challenges, data quality issues, and performance optimization needs in at least one Salesforce functional or technical area.
• Demonstrates working knowledge of Salesforce security, profiles, permission sets, sharing rules, and data governance best practices.

Creativity in Project & Program Development

• Independently develops and enhances Salesforce applications with minimal supervision based on evolving business requirements.
• Proposes innovative Salesforce-based solutions to improve business processes, reporting, and user experience.
• Participates in the design and implementation of new Salesforce initiatives, enhancements, and system integrations that support program and organizational goals.
• Provides ideas, technical rationale, and recommendations for continuous platform improvement and future Salesforce roadmap planning.

Organization Skills & Productivity

• Demonstrates the ability to manage multiple Salesforce development tasks and enhancements simultaneously while meeting delivery timelines.
• Effectively prioritizes workload across development, support, and enhancement activities.
• Maintains high standards for documentation, version control, testing, and deployment practices.
• Executes technical assignments independently while adhering to established development standards and governance.
• Demonstrates strategic thinking by aligning Salesforce solutions with organizational and program objectives.

Leadership / Interpersonal Relations / Judgement

• Collaborates effectively with business analysts, project managers, administrators, and stakeholders to deliver high-quality Salesforce solutions.
• Provides technical guidance and mentoring to junior developers or administrators when required.
• Exercises sound judgment in recommending technical approaches, trade-offs, and solutions.
• Demonstrates professionalism, accountability, and strong interpersonal skills in a team-oriented environment.

Communication Skills & External Relations

• Produces clear, well-structured technical documentation, design specifications, and user-facing materials with minimal need for revision.
• Communicates complex technical concepts clearly to both technical and non-technical stakeholders.
• Effectively coordinates with vendors, contractors, and integration partners when supporting Salesforce-related initiatives.

Primary Responsibilities, And Minimum And Preferred Qualifications

Skills to be successful:

• Strong Salesforce development and configuration skills
• Excellent problem-solving, analytical, and communication skills
• Ability to work independently and in cross-functional teams
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Experience supporting enterprise applications in a regulated or public-sector environment (preferred)

Certifications And Qualifications Needed

• 3 – 6 years of hands-on Salesforce development experience
• Bachelor’s degree in Computer Science, Information Systems, or a related field
• Salesforce Platform Developer I certification
• Salesforce Platform Developer II or other Salesforce certifications

IT Systems Used

• Salesforce (Sales Cloud, Service Cloud, Lightning Experience)
• Microsoft Office Suite
• Integration tools and APIs (REST/SOAP)
• Version control and CI/CD tools (as applicable)

Tasks Include

• Design, develop, and enhance Salesforce applications and custom solutions
• Configure Salesforce objects, workflows, flows, validation rules, and security settings
• Develop Apex classes, triggers, and Lightning Web Components as needed
• Support data integrations between Salesforce and other enterprise systems
• Troubleshoot, resolve, and document Salesforce defects and performance issues
• Participate in testing, deployment, and release management activities
• Provide ongoing application support and perform other duties as assigned to support NYSERDA IT initiatives