🎮 Join Aristocrat — Where the Power of Play Creates HappinessAt Aristocrat, creating happiness through the power of play is more than a mission—it’s our passion. As a global leader in gaming, we’re powered by innovation, world-class content, and extraordinary people. By joining our People & Culture Service Operations team, you’ll help shape meaningful employee experiences across the company.We’re looking for an HR Specialist for a 6-month fixed-term contract, with the possibility of extension. In this role, you’ll support HR inquiries, execute transactions with precision, and ensure smooth day-to-day operations within the People & Culture function.⭐ What You’ll Do Deliver outstanding customer support when addressing advanced and intricate questions from employees, business partners, and managers through email, chat, phone, or ticketing systems Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple HR systems Apply a case tool to capture all inquiries, customer information, case data, and updates, and communicate resolutions or raise issues as needed Maintain acute knowledge from operating within a P&C Tier 1 customer care environment, managing local benefits, talent acquisition, and Workday data processes and policies Perform employee data maintenance, including mass EIB loads into the Workday system, and validate business process data mapping Act as a point of contact for Tier 1, using the case tool for comprehensive inquiry management Perform deep benefit administration transactions, consult with employees, engage internal collaborators like payroll, and work with third-party vendors to ensure compliance Handle executive requests, elevated inquiries, and blocking issues timely and accurately Support recruiters and candidates directly, performing all recruiting administration transactions Effectively communicate HR policies and programs, and explain sophisticated subjects Manage workload efficiently to fulfill commitments within established service level agreements (SLAs) 🎓 What We’re Looking For Bachelor’s Degree in IT, Business, or a related field, or equivalent work experience Over 2 years of experience in a P&C or HR contact center/shared services setting, handling inquiries and transactions across various HR functions Over 2 years of experience with Workday HCM, EIB mass load, and reporting Genuine interest in working within an HR or People & Culture operations team Enthusiasm for outstanding customer care, adaptable and flexible Excellent verbal and written communication skills in English Ability to multitask and work efficiently in a fast-paced, changing environment Ability to handle sensitive and confidential employee data Capability to work independently under general direction Proficiency in applying knowledge guide materials for research and inquiries 🎁 What We Offer Employment contract (UoP) for 6 months with the possibility of extension Hybrid work model: 3 days per week in the office 20/26 days of paid annual leave Private health insurance Life insurance Med Card: discounts on prescription medicines Lunch card – 200 PLN monthly Wellness card – 270 PLN monthly Refund for glasses 1,000 PLN bonus for taking at least two consecutive weeks of annual leave Additional special leave days, including wellbeing days and “calendar gap” days Birthday leave – enjoy an extra day off on your special day Christmas break – office closed between Christmas and New Year.