Your future companyWe are looking for a skilled and proactive Credit Collection Specialist with fluency in Spanish to join the Shared Service Center of a global manufacturing company based in Poznań. Requirements Bachelor’s degree  First work experience in a large organization.  English language proficiency at a minimum B2+/C1 level.  Advanced proficiency in Spanish. Strong communication skills and the ability to solve problems independently.  Proficiency in MS Office; knowledge of SAP will be an asset.  Availability to work from 2:00 PM to 10:00 PM.  Responsibilities Regularly reviewing and monitoring accounts to identify overdue payments and taking action to recover outstanding debts.  Initiating and maintaining communication with Spanish-speaking clients via telephone, email or letters to remind them of overdue payments and negotiate payment plans where necessary.  Resolving customer disputes related to invoices.  Keeping accurate records of all debt collection activities, customer interactions and payment agreements and preparing regular reports on the status of debt collection.  Coordinate with internal departments such as sales, billing and customer service to resolve payment issues and improve the efficiency of the debt collection process.  The offer Competitive salary and comprehensive benefits package.  Best-in-class corporate standards and a friendly, collaborative atmosphere.  Career and continuous learning opportunities.  Hybrid work model with four remote days per week.  Convenient office location in Poznań city center, with easy access to public transport.