📍 Location: Gdańsk, Przymorze 💸 Salary: Up to 49 PLN/hour gross (Employment Contract / Mandate Contract) 🕒 Shift Work: 8:00 AM – 10:00 PMWe are recruiting for the position of Customer Support Specialist with proficiency in both German and English languages. The team works in a shift system (8:00 AM – 10:00 PM, 7 days a week), providing support to users.Are you looking for a job where you can use German and English, and at the same time have a real impact on customer experiences? Join the team and develop in an international environment.What You Will Be Doing: Providing customer service in German and English (phone + email). Giving information about reservations and service terms and conditions. Solving current customer problems with empathy and professionalism. Cooperating with the team and participating in training sessions. We Expect: German at a C1 level. English at a minimum B2 level. Communication skills and a customer-oriented approach. Readiness for shift work. We Offer: Stable employment (Employment Contract or Mandate Contract). Full training and mentor support. Real opportunities for development and promotion. Work in a friendly atmosphere.