Andersen is hiring a QA Engineer in the EU to deliver end-to-end quality assurance for business-critical systems, covering manual and automated testing, test management, and continuous improvement of software quality. The customer is an international IT services provider delivering solutions in software quality assurance, test automation, and process automation. The organization helps businesses enhance software reliability, improve efficiency, and streamline delivery through modern technologies and industry best practices. The project is focused on providing end-to-end quality assurance services for business-critical systems, including manual and automated testing, test management, and continuous improvement of test coverage to ensure stable releases and high software quality. Responsibilities: Owning functional testing for ITSM modules and end-to-end service workflows. Creating and maintaining test cases, checklists, and regression suites. Validating integrations (email notifications, APIs, external systems) on a functional level. Supporting requirement clarification with BA/PO and providing quality feedback early. Participating in defective triage and risk assessment. Ensuring stable release quality in a remote setup. Must-haves: Experience in Manual QA for 2+ years. Confident in test analysis, test design, and documentation. Practical ITSM knowledge and experience testing service workflows. Experience working with ITSM tools: SMAX / ServiceNow / Jira Service Management (any). Able to work independently and drive testing activities. - Level of English – from Intermediate+ and above. Level of German – from Intermediate+ and above. Reasons why this job would be interesting to you: Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc.. The opportunity to change the project and/or develop expertise in an interesting business domain. Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant. Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee. The opportunity to earn up to an additional 1,000 EUR per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities. Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated. Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies). Certification compensation (AWS, PMP, etc). Referral program. English courses. Compensation for sports activities. Mobility benefits (e.g., Deutschlandticket, JobRad program, public transportation subsidies). Your personal data is protected in accordance with GDPR regulations. Learn more: https://andersenlab.com/privacy-policy/pl Join us!