Title: Project/Program Management Specialist

Location: San Diego, CA

Note: This is a W2 contract role; C2C, 1099, & 3rd party candidates WILL NOT be considered

The Project/Program Management Specialist will assist MMS with Field Action execution, including customer notifications, acquiring customer acknowledgment forms, and follow-ups with customers to answer questions. Additionally, this role will;

• Ensure all role-related project records are accurate and up to date, as well as compliance with all relevant policies, procedures, and applicable regulatory requirements
• Support product teams to ensure the successful completion of their remediation projects
• Facilitate, coordinate, and supervise day-to- day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
• Create and use project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
• Successfully manage the scope of the project, including customer priorities
• Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
• Appropriately manage / escalate project issues or risks
• Manage customer expectations of product and services
• Accurately forecast current and future quarter revenue for each assigned projects
• Utilize governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
• Provide constructive performance appraisal input through peer review process
• Demonstrate knowledge of industry-recognized project management methodologies
• Ensure compliance with forecasting and backlog management processes
• Effectively work across multiple departments (e.g. TSC, Sales, Finance)

Position Qualifications:

• Demonstrated professional and soft skills vital to being an effective project manager
• Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
• Demonstrated ability to lead project teams and act as an effective team leader for all matrixed staff
• A minimum of a Bachelor’s Degree in Computer Science or other relevant field