Project Support & Customer Onboarding CoordinatorPLEASE NOTICE: this is a project with the US time zone, it requires working during EST hours (night in PL)100% remote, Poland.Working hours EST. We’re looking for a Project Support & Coordinator to guide new customers through onboarding and go-live, ensuring a world-class customer experience. You’ll be the key point of contact, coordinating between internal experts and customer stakeholders, and keeping projects on track from kick-off to delivery. Responsibilities Support customers in using the learning software platform. Run 1:1 meetings, trainings, and troubleshooting sessions. Set up and manage project plans, kick-offs, and follow-ups. Proactively coordinate meetings, agendas, and next steps. Handle customer requests via email, including bug reports and product feedback. Identify issues early and drive problem-solving with internal teams.  Required 2+ years of project coordination, project management, or client-facing support experience. English C1 Strong communication, expectation management, and meeting facilitation skills. Ability to work autonomously and learn new products quickly. Critical and creative thinking with a growth mindset. Comfortable working to deadlines and iterating on feedback.