Collection Analyst with English

Wrocław

Work model: Onsite

About the role

Would you like to discover how we work and who we are? Do you hold a degree university, and would you like to gain experience in a corporate environment?

If you would like to start your career journey with us, we can assure you that on this job position you will gain experience in a customer-facing position and develop your skills in domains like accounting, conflict management and intercultural communication.

You will also have a great opportunity to participate in interesting projects aiming to improve our processes, which will help you to grow your career.

Accountabilities:

• Daily customer contact through email, phone and cases with the objective to solve outstanding issues and collect payment for overdue accounts,
• Processing credit card payments,
• Monitoring of a portfolio of customers in order to keep the accounts up to date,
• Preparation of account statements, payment schedules and account reconciliations,
• Updating customer data,
• Creating business relationships.

Requirements:

• Basic knowledge in the area of accounting would be an asset,
• Minimum BA degree - must have,
• Good level of English language (min. B2/C1),
• Willingness to work from the office,
• Proficient user of the MS Office package, Google sheets,
• Attention to details, proactive approach, interpersonal skills,
• Experience in a BPO area would be a plus.

What we offer:

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefit,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and clear career path,
• Training & development opportunities.

Important Notice: We appreciate your interest in joining our company. Due to the high volume of applications, only candidates selected for an interview will be contacted.

We thank you for your understanding and wish you the best in your job search.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

About our Candidate Privacy Statement: https://www.cognizant.com/careers\_resources/Cognizant\_Candidate\_Privacy\_Statement\_English\_version.pdf

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm.). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.