Must have

• Security

• English (C1)

Requirements description

What you need to have to succeed in this role

• Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market.
• Ability to translate technology strategy and align and manage accountabilities accordingly.
• Experience of managing within a complex matrix environment.
• Deep financial and commercial awareness.
• Demonstrable experience in managing significant vendor management initiatives, with a track record of driving results in complex, matrixed organisations.
• Ability to manage and mitigate operational risk effectively.
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.
• Understanding of the HSBC Group and its strategy, structures and processes.

Offer description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

At HSBC, we are investing heavily across our Technology and Digital domains. Our global technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.

The GCIO COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm’s ambition to ‘be the most trusted bank globally, putting customers at the heart of everything we do’.

The Group Chief Information Security Officer is responsible HSBC’s Cybersecurity, fielding solutions that help defend HSBC against a wide range of threats to the business as well as its customers, clients, partners, and staff.  The team works in concert with partner teams across HSBC, to implement novel defensive capabilities that are effective and adaptable against a constantly evolving threat landscape.  The Cyber COO functions partners with the capability leads across Cybersecurity, managing a cost base of $500m with c 2,400 FTE.

This role is part of the COO Vendor Management pillar which aims to manage all GCIO/ Technology vendors in a consistent and best practice manner.  Vendor Management’s goal is to create a consistent and structured approach to managing technology vendors throughout their lifecycle – from selection to renewal or exit – maximising value, addressing risk, and aligning performance with business goals.

Your responsibilities

1. Provide 3rd party requirements to procurement.
2. Support Procurement with commercial negotiation, assessment, and deal structuring.
3. Confirm contract meets requirements, including funding and P&L impact.
4. Ensure pre-contract TPEM tasks complete. Manage Third Party Spend (TPS) approval process.
5. Oversight of Third-Party Engagement Management (TPEM) tasks completion, vendor performance, and all associated risk management.
6. Active and engaged member of the Cybersecurity Operations Director leadership team.

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