Must have

• English (A2)
• Croatian (B2)

Requirements description

Our requirements: 💎

• ​Fluency in Croatian (B2/C1).
• Excellent command of English (A2/B1).
• Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
• Communicativeness, willingness to learn.
• Ability to type quickly on a computer keyboard.
• Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-18:00.

Offer description

Customer Service Consultant with Croatian

Hi!

We support customers of one of the largest manufacturers of home appliances/RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

What we offer: 🤝

• ​Civil contract with a rate of PLN: on-site mode - 47,00 gross/h or full remote mode - 42,00 gross/h​.
• Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
• ​The possibility of arranging a convenient collaboration schedule.
• If you choose the on-site mode: ​the possibility of switching to hybrid work after gaining independence, good performance and obtaining the manager's permission. (3 weeks remote, 1 week onsite).
• Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care,  shopping codes, cinema tickets, and much more.
• Opportunities for personal and language development - internal training and free access to a language learning platform are available.
• Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path....

...To which we urge and invite you! Apply today! 📨​

We recruit remotely! Learn about the stages of recruitment: 👩

1.      Screening - initial phone or e-mail contact.

2.      Language test.

3.      Online interview via Teams.

4.      Information for you on our decision.

Your responsibilities

1. Provide technical support to equipment users.
2. Diagnose and resolve technical problems.
3. Providing information on products and their functionality.
4. Entering requests into the system.