Must have

• Configuration

• Administration

• Installation of Operating Systems

• Server Hardware

• Storage

• Network infrastructure

• Linux

• Windows Server

• IaaS

• English (C1)

Requirements description

• 7+ years of experience with the following:

  • Configuration, administration, and installation of Operating Systems, Server Hardware, Storage, and network infrastructure.
  • Hands on experience with Linux and Windows servers
  • Virtualization and IaaS/AWS deployments
  • Designing and building MDF/IDF infrastructure, including: power, cooling, and monitoring

• Experience with network hardware including but not limited to: Aruba, Juniper, Cisco, Meraki, Palo Alto, and other major Network vendors

• Solid knowledge of networking terms, models, and protocols

• Familiarity with common network & systems monitoring tools such as: NMS, ELK Stack, MRTG, nagios, Splunk, Cacti, & Syslog

• Experience with managing key vendor relationships for system and network technologies

• Scripting experience with Python, Perl, Powershell or equivalent

• Familiarity with authentication or access control systems and protocols: AD, LDAP, RADIUS, SAML, Kerberos, & PAM

• Able to work both independently or collaboratively

• Excellent communication and documentation skills

• Understanding of best security practices

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

Offer description

Asana is seeking an experienced IT Support Specialist for our growing office in Warsaw, Poland. You will play a critical role in providing Tier 1 support for our users based in Warsaw, as well as in helping to support our team of Asana’s globally.

We’re a collaborative, in-office team — you’ll be working on-site 5 days a week with your teammates.

You are someone who asks questions, is confident in not knowing everything, and would rather collaborate with others than go it alone. You are crisp and detail oriented, but able to work outside of the boundaries when necessary. On top of your proven history of success, you have a passion for technology and, like us, you value hard work and fun in equal measure.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer:

• Generous, transparent and fair compensation system
• Contract of Employment ( and the option of 50% tax deductible costs for author’s rights usage in respect of  applicable roles )
• Health insurance with dental and travel coverage (Lux Med)
• Meals reimbursement on the days that you work from the office
• Career growth budget
• Home office setup budget
• Gym/Fitness reimbursement
• Fertility healthcare and family-forming support with Carrot
• Mental Health Support in Modern Health
• Group life insurance
• MacBooks with all necessary accessories

Your responsibilities

1. Manage all aspects of Asana’s corporate IT infrastructure from design to deployment: Including Network Services, Storage, Virtualization, & IDM/MDF operations
2. Perform day to day support and administration including: installation, configuration, monitoring, documentation, and automation for all IT infrastructure
3. Train and mentor users on the IT support team
4. Respond to all tactical support escalations
5. Provide continuous review of internal IT infrastructure. Propose and implement enhancements that will improve performance, reliability, and scalability as we grow globally
6. Provide training to the larger IT Team to help everyone uplevel.

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